COLUMBUS, Ohio – With online growth hitting eye-popping numbers, Big Lots is rolling out same-day delivery in the next few weeks.
E-commerce is setting a record year-to-date, with a 70% jump in website traffic and a conversion rate that is three times higher than last year, the retailer reported. Demand has been approximately five times higher in the first two quarters of 2020 compared to the same period in previous years.
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g Lots is looking to drive further growth through its new partnership with PickUp, an on-demand logistics provider with a last-mile delivery footprint encompassing more than 300 markets. The partnership allows customers to order from the assortment available at their local Big Lots store via biglots.com – delivering small and large items, from decorative accessories and snacks to furniture and mattresses – all within the same day.
This service will be rolled out to 1,100 stores across the U.S. in the next month.
“The Big Lots team is focused on delivering exceptional service and continued growth across our channels, and that includes meeting customers’ increasing desire for immediate, integrated online shopping experiences,” said Erica Fortune, Big Lots vice president of e-commerce. ”
In June, Big Lots forged a partnership with Instacart, making delivery of groceries and everyday essentials available nationwide. Last year, Big Lots instituted Buy Online Pickup In-store in all 1,400 stores and, at the beginning of the COVID-19 crisis, launched curbside pickup in all stores, adding thousands of products to its site.
Later this year, the company will implement ship from store capabilities across selected stores, allowing for faster order fulfillment.
