“Customer service is at the center of everything that we do, and we needed a partner that holds the same principles and priorities,” said Jeff Love, founder of US Assets Inc., the parent company for Loves Furniture. “We believe that TD demonstrates this human-first, customer-centric approach and that the team’s flexibility and ability to bring our vision to life is unmatched in the market.”
Through the partnership, TD Bank will provide in-store financing, including a private-label card offering. The partnership will launch in-store this month, part of an aggressive timeline set by both Loves and TD.
“We’re excited to work with Loves Furniture as they make their mark as a new retailer focused on the personalized customer approach that TD is deeply familiar with,” said Mike Rittler, TD Bank head of retail card services, personal lending and business development at TD Bank.